Mission & Vision
We Cascade information technology equipment to its next best use.
Our Mission
Cascade Asset Management, LLC offers environmentally responsible information technology asset management, reverse logistics, disassembly, recovery, refurbishing, recycling, and remarketing services. Cascade serves end users of IT equipment throughout North America, including businesses, institutions, and individuals served by collection programs. Cascade also remarkets its reusable and recyclable products worldwide to responsible vendors.
Our Values and Vision
Cascade provides the most responsive, professional and courteous electronic equipment disposition service, and operates the cleanest shops in the industry.
In order to accomplish our vision, we endeavor to:
- Exceed each customer’s expectations by providing courteous, prompt, and accurate service.
- Build a workforce of flexible, cross-trained, customer service focused individuals who are treated with respect and dignity, and who have the opportunity for advancement and growth within Cascade.
- Establish clean, well-maintained facilities that are safe, comfortable and flexible for our employees and that represent the highest standard of excellence in the industry.
- Establish strategic partnerships with secondary vendors and logistics firms who meet our strict customer service and environmental quality standards.
- Integrate and promote environmental sustainability and social justice in all that we do, to ensure we leave the world better prepared for the needs of the future.
- Manage the operations of Cascade to maximize profits and build the value of the company.
- Transfer our expertise to additional markets across the country while maintaining our local focus and commitment to our values and vision.
Quality Policy Statement
Cascade recognizes that Quality is the key to our success and the foundation of our business.
Quality means understanding customer requirements, legal mandates, relevant industry programs, and internal standards and consistently meeting these demands. In order to perform at this level, we must implement simple, clear and consistent processes. We also must measure our performance to purposeful internal metrics, and ultimately to customer satisfaction.
We aim to always improve our systems and services by working together to solve problems, meet challenges, delight customers, and be proud of our work at Cascade.
Environmental Management System Policy Statement
Cascade integrates and promotes environmental sustainability and social justice in all that we do to ensure we leave the world better prepared for the needs of the future.
We do this by:
- Optimizing the resource potential of electronic assets from the time they are retired by our customers until they reach their next best use;
- Managing our business activities to enhance our company's value and vision; and,
- Committing to continual improvement, prevention of pollution and compliance with applicable environmental regulatory requirements.
Security Policy Statement
Through our people, processes and technology, Cascade Asset Management is committed to ensuring the physical security and confidentiality of data for our customers and ourselves. Cascade will:
- Follow all applicable laws regarding data security and privacy protection;
- Design, implement and enforce security measures which meet industry best practices and any agreed upon requirements of our customers;
- Regularly assess, document, and mitigate risks to our customers and Cascade; and,
- Advance our culture of security among our staff, partners, customers and vendors.
Health & Safety Policy Statement
The management of Cascade Asset Management, LLC is committed to working with our employees to provide a safe and healthful workplace. It is the policy of this organization that employees report unsafe conditions and do not perform work tasks if the work is considered unsafe. Employees must report all accidents, injuries, and unsafe conditions to their supervisors.
Employee recommendations to improve safety and health conditions will be given thorough consideration by our management team. Management will give top priority to and provide the financial resources for the correction of unsafe conditions.
Management will be actively involved with employees in establishing and maintaining an effective safety program. This entails both providing safety and health education and training, as well as reviewing and updating workplace safety rules.
This policy statement serves to express management's commitment to and involvement in providing our employees a safe and healthful workplace. This workplace safety program will be incorporated as the standard of practice for this organization. Compliance with the safety rules will be required of all employees as a condition of employment.
