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The products Cascade can't process

Nonconforming Equipment process

Cascade is capable of effectively and safely processing most information technology equipment and office electronics. We are also able to process certain electronic medical equipment and industrial equipment when they meet our specific acceptance guidelines and receive pre-approval from Cascade prior to pickup. There are some electronic items Cascade is not suited to process, and we call these items "non-conforming equipment." We can help customers find suitable alternatives for processing these nonconforming items.

Nonconforming Equipment

Generally speaking, Cascade does not process items with liquids, gasses (refrigerant), potentially infectious waste, or radiation. Other licensed firms are better able to deal with these hazards. Companies should look to see if they are already under contract with a suitable hazardous waste processor for treating these items, or Cascade can help you find options for this waste.

Here is a list of some products Cascade considers "nonconforming" and will reject for processing:

  1. Medical equipment or other IT equipment with bloodborne pathogen exposure risk that has not been decontaminated on its surface and show evidence of decontamination. See Cascade's "Acceptance Guidelines for Healthcare Customers" for more information about handling items that may have been used in a clinical environment that will need special handling before acceptance by Cascade.
    1. Blood-glucose meters
    2. Centrifuges
    3. Lab analyzers
  2. Any medical waste including sharps or other contaminated wastes
  3. Mercury containing devices (Cascade can accept LCD monitors, laptops and televisions for processing, even though they contain mercury lamps)
    1. Mercury thermometers
    2. Mercury thermostats
    3. Florescent lamps
  4. Household appliances (white goods)
    1. Refrigerators
    2. Ovens
    3. Dishwashers
  5. Equipment containing refrigerant
    1. Refrigerators
    2. Dehumidifiers
    3. Air conditioners
  6. Any liquids or chemicals
    1. Known or unknown chemicals
    2. Cleaners
    3. Reagents
  7. Oil or oil capacitors
  8. Items containing Polychlorinated Biphenyls (PCBs)
    1. Capacitors
    2. Lighting ballasts manufactured before 1979
    3. Any PCB ballast not labeled "does not contain PCBs"
  9. Explosives
    1. Airbags
    2. Ammunition
    3. Firearms
  10. Radioactive materials (look for radioactive sticker on device)
    1. Some exit signs
    2. Some medical equipment
    3. Some smoke/carbon monoxide detectors
  11. Solid waste or other trash
    1. Large amounts of rubber or glass
    2. Plumbing/plumbing fixtures
    3. Anything containing Asbestos
  12. Gases—explosive or otherwise
    1. Propane tanks
    2. Oxygen
    3. CO2
  13. Paint
  14. Anything else that could pose a threat to health, safety, or the environment
  15. Materials with high amounts of lead, cadmium, or other dangerous components that are not typically present in office electronics

Non-conforming Equipment Procedure

In contracts with customers, Cascade will define its procedure for handling nonconforming equipment generated by the customer and identified by Cascade during pickup or processing. For those customers not under contract, our standard Terms and Conditions apply.

The section about Nonconforming Equipment from our Standard Terms and Conditions is excerpted here:

Customer agrees to only send computer and other office electronic equipment and related materials to Cascade for processing. Cascade is not capable of processing hazardous materials that are not particular to electronic equipment. Equipment shall be considered non-conforming, after initial evaluation of each shipment (which shall take place no laterthan 30 days after delivery thereof in Cascade’s facility), if it fails to conform to the characteristics agreed to by Cascade in any material respect.

Cascade may revoke its acceptance of NCE within five business days of Cascade’s discovery of the non-conformity. The revocation of acceptance shall be effective immediately upon receipt by the customer of oral notice followed by written notice. The customer shall direct Cascade within seven business days of an alternative lawful manner of disposition of theNCE. If the customer fails to so direct Cascade, Cascade shall prepare for lawful transportation and return of the NCE to the customer at the customer’s expense.

Cascade retains the right not to service NCE. If Cascade cannot or chooses not to service NCE or the customer elects not to have Cascade service the NCE, the customer shall pay Cascade reasonable handling costs including, but not limited to, transportation, unloading, loading, preparing, storing and caring for the NCE. Cascade shall be responsible only for its employees, agents, subcontractors or invitees negligence with respect to any such NCE.